Frequently Asked Questions
Information about finding used parts, choosing Full Service or U-Pull, confirming fitment, warranties, delivery and pickup.
Finding the Right Part
How much do used auto parts cost at S&W Automotive Parts?
Used auto part prices at S&W depend on the part, the vehicle's year, make and model, and current availability. Call or text a Full Service representative with your vehicle information and the part you need; in many cases, the team can provide a price and expected pickup date during the same conversation.
How can I find a used engine for my car?
S&W Automotive Parts can check current inventory and help search for a used engine that matches your vehicle. Provide the year, make, model, VIN when available, and any known engine information; availability depends on the specific vehicle and current inventory.
How do I know if a used engine will fit my vehicle?
Engine compatibility can depend on the vehicle configuration, engine option, VIN and interchange information, not only the year, make and model. Give S&W your VIN when available so a parts specialist can help identify the correct configuration; confirm compatibility before purchasing.
Does S&W Automotive Parts sell used transmissions?
S&W Automotive Parts sells used transmissions through its Full Service operation. Availability varies by vehicle and current inventory, so provide the year, make, model, VIN when available, and transmission or drivetrain information when known.
Can S&W help find a hard-to-find used auto part?
S&W can continue looking for a hard-to-find used part when it is not currently in stock, including inventory-dependent engines and transmissions. The team will not promise an availability date it cannot meet, so contact S&W with your vehicle and part information to start the search.
What information does S&W need to find the right used auto part?
Have the vehicle's year, make and model, the part needed, and the VIN when available. Relevant engine, transmission or vehicle configuration details can also help a parts specialist identify possible matches.
Can S&W use my VIN to help find the right auto part?
A VIN can help S&W identify details about a vehicle's configuration and narrow the search for a compatible used part. It supports the parts specialist's search, but it is not an automatic universal fitment guarantee.
Inventory & Availability
How often does S&W Automotive Parts get new inventory?
S&W's two operations have separate inventory streams: new Full Service inventory arrives every weekday, while new inventory arrives every day at the U-Pull yard. Inventory and availability change frequently, so confirm a specific part before making a special trip.
Can I search S&W's used auto parts inventory online?
Yes. S&W provides separate online searches for Full Service parts and U-Pull yard vehicles because they are different inventories. Search results can change, so contact S&W to confirm availability before traveling.
Can S&W find a used auto part if it isn't currently in stock?
S&W can continue trying to locate a part that is not currently in stock, although availability and timing cannot be guaranteed. Full Service receives inventory every weekday and U-Pull receives inventory every day, so contact the appropriate operation with your vehicle details.
How will I know when my used auto part is ready for pickup?
S&W calls or texts the phone number on file when a Full Service part is ready for pickup. Tell the team your preferred contact method and let them know if you may be difficult to reach.
Warranties
Do used auto parts from S&W come with a warranty?
Every used part S&W sells comes with a 30-day guarantee, subject to the terms on the invoice. Sheet metal, glass and body parts are sold as-is, and normal wear items such as fluids, seals, gaskets and coolant are not covered; contact S&W with the part number or invoice if there is a problem.
Do used engines from S&W come with a warranty?
Used engines from S&W receive a 90-day guarantee for qualifying personal vehicles, subject to the terms on the invoice. Silver, Gold and Platinum extended warranty plans are available with varying coverage lengths; commercial vehicle purchases receive the 30-day guarantee, and normal wear items are not covered.
Full Service vs. U-Pull
What's the difference between S&W Full Service and U-Pull?
At S&W Full Service, the team handles the parts process for the customer. At U-Pull, customers enter the self-service yard, bring their own tools, locate a vehicle, remove the part themselves and pay at the cashier.
Does S&W pull used auto parts for customers?
S&W handles the part for customers buying through Full Service. In the U-Pull yard, customers bring their own tools and remove their own parts, so choose the operation that matches the help you need.
Orders, Pickup & Delivery
How does used auto parts pickup work at S&W Automotive Parts?
S&W contacts the customer when a Full Service part is ready. Bring a valid photo ID and the invoice or order number when picking it up; confirm the pickup location and any applicable order details before traveling.
Can someone else pick up my auto parts order?
Yes, another person may pick up an order if S&W is notified in advance. The person picking it up should bring a valid photo ID and the invoice or order number, and the customer should confirm the arrangement with S&W before pickup.
What orders qualify for delivery from S&W?
Delivery may be available for larger Full Service orders going to a repair shop or body shop. Delivery is not offered to residential addresses. The order size, destination and delivery schedule must be confirmed with a Full Service representative before the order is finalized.
Where can S&W deliver larger auto parts orders?
S&W can deliver qualifying larger Full Service orders to repair shops and body shops in its delivery area, including destinations in Alabama, South Georgia and North Carolina. Availability depends on the specific shop location, order and route schedule, so confirm delivery with a Full Service representative before ordering.
About S&W Automotive Parts
Does S&W Automotive Parts sell used vehicles?
Yes. S&W Automotive Parts sells used auto parts and used vehicles. Vehicle availability changes, so call S&W about current inventory or describe the type of vehicle you are looking for.
Does S&W Automotive Parts sell used parts to repair shops?
Yes. S&W sells used auto parts to individual vehicle owners, mechanics, repair shops and body shops. S&W is a parts supplier rather than an installation or repair shop; contact a Full Service representative about the part your business needs.
Where is S&W Automotive Parts located?
S&W Full Service is at 6770 Chapman Road, Lithonia, GA 30058 and is open Monday through Friday, 8:00 AM - 5:00 PM. S&W U-Pull is at 1826 Lithonia Industrial Blvd, Lithonia, GA 30058 and is open Monday through Saturday, 8:00 AM - 5:00 PM, with the gate closing at 4:30 PM Monday - Saturday; call (770) 482-9500 for help.
What areas does S&W Automotive Parts serve?
S&W Automotive Parts serves customers from Lithonia and the broader Atlanta area from its two Lithonia locations. Customers commonly visit from nearby communities including Decatur, Stone Mountain, Conyers, Tucker, Snellville and surrounding areas.
Still need help?
Talk directly with the S&W team.
